Content
1 module
Instructor
Leading Edge Group
Price
$220.00
Description
Many Lean implementations involve value stream mapping (VSM) to establish where and how improvements can be made in process flow and over quality. Lean tools that promote order in the workplace and prevent defects, mistakes, and errors also help improve process efficiency, and therefore optimize flow. This course introduced Lean tools and practices that can be used to reduce variation and improve quality in healthcare organizations. It explains the perils of variation in healthcare processes, and outlines basic steps for successfully implementing Failure Mode and Effects Analysis (FMEA), Quality at the Source, Mistake proofing/poka-yoke, and Total Quality Management (TQM) techniques.
Objectives
- Describe variation and how it relates to healthcare
- Differentiate between intentional and unintentional variation
- Distinguish between process limits and specification limits
- Compare process performance to process specifications
- Use FMEA to reduce the number of negative occurrences
- Recognize the eight steps of conducing FMEA at a healthcare organization
- Prioritize failure modes to address by calculating the risk priority number (RPN)
- Describe an example of quality at the source in a healthcare context
- Explain mistake proofing/poka-yoke
- Describe total productive maintenance (TPM) healthcare benefits
1.
Lean Healthcare: Reducing Healthcare Variation and Improving Quality
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