Content
1 module
Instructor
Leading Edge Group
Price
$375.00
Description
This course covers an overview of leadership and change management for successfully deploying Lean in a healthcare organization. Change occurs before, during, and after any Lean implementation. Black Belts are often tasked with a project or program leadership role and leading the change that follows. The course introduces you to key leadership and change management concepts and provides a model, templates, and tools used for successfully implementing Lean projects. It also outlines strategies for resolving dysfunctional behaviours, such as team conflict and change resistance.
Objectives
- Identify the essential roles and skills of Lean leadership
- Recognize the contributing factors leading to effective Lean leadership
- Determine the requirements for successful Lean implementation
- Select methods and plans for communicating change to stakeholders
- Describe the importance of change management in Lean initiatives
- Recognize why people resist change and how to manage that resistance
- Deploy strategies to manage conflict and reduce resistance to change
- Manage change through effective implementation, monitoring, and improvement
1.
Lean Healthcare: Effective Leadership and Change Management
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