Content
1 module
Instructor
Leading Edge Group
Description
This course introduces some key Lean tools and practices used in day-to-day management of municipal organizations. It provides an overview of PDCA, A3, and root cause analysis as a structured improvement method in implementing change, solving problems, and continuously improving processes in the municipal sector.
Gemba and waste walking are also introduced as a method for the identification of waste. Next, 5S, mistake proofing, visual management, and standard work are presented.
Objectives
- Identify components of the PDCA cycle and the function at each stage
- Explain A3 and how it works with PDCA in a municipal environment
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Identify the steps in the root cause analysis process
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Describe the three most common types of Lean improvement events
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Define Gemba
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Explain the three tools and techniques used to stabilize improvements
1.
Introduction to Lean Tools and Practices
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